<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-4948449506975250733</id><updated>2011-11-03T10:42:58.084-07:00</updated><category term='promotion'/><category term='internal comms'/><category term='tesco'/><category term='bad service'/><category term='happy employees'/><category term='Beach Blanket Babylon'/><category term='restaurant'/><category term='Pret A Manger'/><category term='Assume nothing'/><category term='employee engagement'/><category term='top employers'/><category term='Success in management'/><category term='organisational development'/><category term='art'/><category term='posterous'/><category term='leadership'/><category term='incentives'/><category term='values'/><category term='consumers'/><category term='Communication for Inspiration'/><category term='web 2.0'/><category term='don tapscott'/><category term='twitter'/><category term='starbucks'/><category term='bad week at work'/><category term='internal communication'/><category term='happy managers'/><category term='living the brand'/><category term='statistics'/><category term='Barack Obama'/><category term='Abercrombie and Fitch'/><category term='clever things'/><category term='recruitment'/><category term='training'/><category term='brand'/><category term='Everyone has a story'/><category term='persuasive communication'/><title type='text'>The Insider</title><subtitle type='html'>Ideas, thoughts and stories from One Magnolia. 
All about the people who make things work.</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>46</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-6483688482084503562</id><published>2011-11-03T07:50:00.000-07:00</published><updated>2011-11-03T10:42:58.120-07:00</updated><title type='text'>Internal Comms and the Social Media Revolution</title><summary type='text'>This article from Marketing Week caught my eye this week. Coca Cola are launching a new internal social network, as a mechanism to support their global employee base in staying connected. Sainsbury’s are apparently trialling the same thing although their objective seems a little less focused.  Social networks seem the obvious way to go for big companies and as more and more do it I shall be </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/6483688482084503562/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=6483688482084503562' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6483688482084503562'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6483688482084503562'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2011/11/internal-comms-and-social-media.html' title='Internal Comms and the Social Media Revolution'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/-3mCdni7EnYU/TrLQYTdHe5I/AAAAAAAAANY/-2haXrfQiHo/s72-c/socialize_preview.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1466038683449337357</id><published>2011-02-24T02:14:00.000-08:00</published><updated>2011-02-24T02:51:35.362-08:00</updated><title type='text'>Agility</title><summary type='text'>This is what's on my mind this morning. Businesses the world over name agility as one of their 'core values' and many more reference it in their client spiel. It's quite hard to achieve though, as William Hague will tell you.So how do you build 'agility' into your culture, and really mean it? Here are 5 suggestions.Work on your internal communication. No not your newsletter, the communication </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1466038683449337357/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1466038683449337357' title='3 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1466038683449337357'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1466038683449337357'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2011/02/agility.html' title='Agility'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/-OgyrC7s4DWI/TWY03B1WVGI/AAAAAAAAANM/FaweKxjeQT8/s72-c/Screen%2Bshot%2B2011-02-24%2Bat%2B10.34.54.png' height='72' width='72'/><thr:total>3</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-8363121161759418869</id><published>2010-10-25T05:37:00.000-07:00</published><updated>2010-10-26T00:31:09.084-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='persuasive communication'/><category scheme='http://www.blogger.com/atom/ns#' term='Assume nothing'/><category scheme='http://www.blogger.com/atom/ns#' term='internal communication'/><title type='text'>Assume Nothing!</title><summary type='text'>Last week, I attained the right honourable position of Judge Samantha Lizars. Only for about 2 hours admittedly, and not actually in a court room. Rather in a classroom, for one of the London heats of the nationwide Debating Matters contest.The competition is aimed at encouraging A level students to have a go at debating. They are expected to be able to stage an argument on a tough subject, and </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/8363121161759418869/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=8363121161759418869' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8363121161759418869'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8363121161759418869'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/10/last-week-i-attained-right-honourable.html' title='Assume Nothing!'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/TMaBedXw-_I/AAAAAAAAAMQ/LIHkxVXhQuo/s72-c/dm_webheader.gif' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1872327042465330873</id><published>2010-10-12T00:16:00.000-07:00</published><updated>2010-10-12T03:04:31.311-07:00</updated><title type='text'>Work Space Design - An interview with trifle creative*</title><summary type='text'>We all know instinctively that the space around us affects how well and how happily we do things in it. Anyone who has ever tried to join the Mile High Club in an aeroplane lavatory knows this to be true.So work space design is an important thing for all businesses to consider. How productive can employees be in the space? Is it suitable for the kind of behaviour you want to foster? What about </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1872327042465330873/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1872327042465330873' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1872327042465330873'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1872327042465330873'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/10/work-space-design-interview-with-trifle.html' title='Work Space Design - An interview with trifle creative*'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/TLQNQ13ptzI/AAAAAAAAALI/ZXthFFJlCew/s72-c/trifle-creative-6.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-571674395145175630</id><published>2010-08-30T04:34:00.000-07:00</published><updated>2010-08-30T05:10:59.775-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='bad week at work'/><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='Communication for Inspiration'/><category scheme='http://www.blogger.com/atom/ns#' term='posterous'/><title type='text'>Bad news can be inspiring</title><summary type='text'>A couple of weeks ago I got an email from Posterous who I have a (totally unused) blog account with. The email was a very well worded apology that their servers had been hit by Denial of Service attacks and had buckled, and gone down. They came up again an hour or so later, but it seems the Posterous team and users continued to fight major problems for the rest of the week. Now I don't actually </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/571674395145175630/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=571674395145175630' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/571674395145175630'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/571674395145175630'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/08/bad-news-can-be-inspiring.html' title='Bad news can be inspiring'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/THue5kC1riI/AAAAAAAAAK4/2aIffHEH7bs/s72-c/posterous.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2304729789170244739</id><published>2010-07-30T05:37:00.000-07:00</published><updated>2010-07-30T06:14:22.893-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='Barack Obama'/><category scheme='http://www.blogger.com/atom/ns#' term='training'/><category scheme='http://www.blogger.com/atom/ns#' term='leadership'/><category scheme='http://www.blogger.com/atom/ns#' term='internal comms'/><category scheme='http://www.blogger.com/atom/ns#' term='Communication for Inspiration'/><title type='text'>Communication for Inspiration : Give your team Obama skills</title><summary type='text'>Yesterday I read the following irritated tweet from an editor at one of the national newspapers.  ‘My desk phone is broken. IT man has taken it away. And a replacement? "Oh, we haven't got any". Marvellous.’  The cause of the frustration humming through this little tweet, isn’t I don’t believe, the lack of a phone. The quotation marks speak volumes. The frustration has come from the way this </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2304729789170244739/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2304729789170244739' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2304729789170244739'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2304729789170244739'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/07/communication-for-inspiration-give-your.html' title='Communication for Inspiration : Give your team Obama skills'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/TFLPCF79d7I/AAAAAAAAAKw/lUvYD9oxrXA/s72-c/Comms+blog.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-8519989203895372922</id><published>2010-06-16T23:18:00.000-07:00</published><updated>2010-06-17T00:10:31.579-07:00</updated><title type='text'>Don't underestimate the girl on till 4</title><summary type='text'>A 60 second exchange between two girls behind the tills at Waitrose yesterday reminded me that you can never can tell what someone's real skills are. Girl A - "How was your break?"Girl B - "What break?"A - "Your break from work."B - "Oh that! Actually I was still working, but yeah it was good."A - "Really? Where were you working then?"B - "Hong Kong"A - "...What?"B - "Hong Kong, I was doing an </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/8519989203895372922/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=8519989203895372922' title='3 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8519989203895372922'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8519989203895372922'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/06/dont-underestimate-girl-on-till-4.html' title='Don&apos;t underestimate the girl on till 4'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/TBnKAD7zpLI/AAAAAAAAAJ4/u736pDgVgG4/s72-c/Checkout-girls_1242351c.jpg' height='72' width='72'/><thr:total>3</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7309181438278788443</id><published>2010-06-11T03:00:00.000-07:00</published><updated>2010-06-12T01:10:40.570-07:00</updated><title type='text'>Engaging events</title><summary type='text'>More and more frequently I'm being asked to knit together the two sides of my professional personality and advise on engagement in events. Which makes sense, given what an amazing channel live experience is for engagement of all kinds. Here are five tips on making your event worth your investment:1. Start before the event, ask your audience what they want to hear/learn/do. People are more engaged</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7309181438278788443/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7309181438278788443' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7309181438278788443'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7309181438278788443'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/06/engaging-events.html' title='Engaging events'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/TBIeecGgnKI/AAAAAAAAAJw/LwfRl6fBAuc/s72-c/interested-cat.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-3216960740833054662</id><published>2010-04-23T03:25:00.000-07:00</published><updated>2010-06-10T09:10:57.047-07:00</updated><title type='text'>Practice makes it easy peasy</title><summary type='text'>In a final acceptance that zero exercise probably isn't good for me, I went to my first ever Zumba class yesterday. Other than teaching me the merengue, this amazing class had a few other timely reminders in store:1. Advocacy is worth everything. I would have completely ignored this worldwide phenomenon if it hadn't been advocated to me by 2 people who's opinion I was interested in. After they </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/3216960740833054662/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=3216960740833054662' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3216960740833054662'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3216960740833054662'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/04/practice-makes-it-easy-peasy.html' title='Practice makes it easy peasy'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/S9GAZr56zDI/AAAAAAAAAJQ/LThdpruHaMg/s72-c/zumba_dance_q6xe02.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-4864759845720818546</id><published>2010-03-30T04:50:00.000-07:00</published><updated>2010-03-30T06:26:30.051-07:00</updated><title type='text'>The 25th Hour</title><summary type='text'>The 25th Hour is a brilliant nationwide campaign which aims to use the motivational power of the 2012 Olympic Games in London to inspire a surge in volunteers to help communities around the UK.The idea is to tap into existing enthusiasm around 2012, to inspire people to find a little extra time in their day to give to their local communities. A recent DCMS survey found that a massive 48% of young</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/4864759845720818546/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=4864759845720818546' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/4864759845720818546'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/4864759845720818546'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/03/25th-hour.html' title='The 25th Hour'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/S7H6WrKUM9I/AAAAAAAAAJI/3xldup-Ftl4/s72-c/25th_hour_twitter.gif' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-3032588271973563527</id><published>2010-03-25T04:03:00.000-07:00</published><updated>2010-03-25T04:31:24.438-07:00</updated><title type='text'>Engaging for Success</title><summary type='text'>The Department for Business, Innovation and Skills has commissioned a report on the importance of employee engagement in helping Britain out deep, dark recession. This accessible and well-written report provides compelling evidence that employee engagement is the key factor for companies to consider when it comes to productivity, performance and innovation. As the country feels it's way towards </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/3032588271973563527/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=3032588271973563527' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3032588271973563527'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3032588271973563527'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/03/engaging-for-success.html' title='Engaging for Success'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/S6tJcrUkD8I/AAAAAAAAAJA/83Xc-DmsIp8/s72-c/MacLeod+Review+-+050809+-+Engaging+for+Success_page_1.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1870156960349906139</id><published>2010-03-12T00:48:00.000-08:00</published><updated>2010-03-12T02:34:15.289-08:00</updated><title type='text'>Innovation Beehive interview with Kursty Groves</title><summary type='text'>Michael O Keefe over at Innovation Beehive has just done an interview with Kursty Groves, author of, 'I Wish I Worked There'. There are some great insights, but it's this one that really catches my eye is this:“The first thing is that management have to use the creative space. If they role model behaviour, then others in the organisation will follow. Also, it has to be firmly on brand – the </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1870156960349906139/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1870156960349906139' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1870156960349906139'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1870156960349906139'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2010/03/innovation-beehive-interview-with.html' title='Innovation Beehive interview with Kursty Groves'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-8020402864069777412</id><published>2009-09-03T03:12:00.000-07:00</published><updated>2009-09-04T05:53:44.749-07:00</updated><title type='text'>Shouting in capitals</title><summary type='text'>This article from the BBC interested me.'...A New Zealand woman has lost her accounting job after sending "confrontational" emails filled with block capitals. So why is it taboo to hit the caps-lock key?'The article goes on to speculate around the reasons why capital letters, mis-used, are so capable of causing grief. It seems to me though to be pretty clear. In email correspondance, writing in </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/8020402864069777412/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=8020402864069777412' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8020402864069777412'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8020402864069777412'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/09/this-article-from-bbc-interested-me.html' title='Shouting in capitals'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SqEMwtkbXmI/AAAAAAAAAI4/InybODuZAwk/s72-c/capslock2.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1468392804927912511</id><published>2009-09-02T00:54:00.000-07:00</published><updated>2009-09-02T01:18:23.238-07:00</updated><title type='text'>Crystal clear</title><summary type='text'>The other day I found myself standing in a wedding shop, tiara in hand, bridal shoe on foot, left to sort myself out while the shop assistant went off to answer the phone.I didn't mind too much, I'm not a very high maintenance bride, but after a while I did start to think she had her priorities a bit wrong. Tuning in to the conversation it became clear that she was talking to her boss, I would </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1468392804927912511/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1468392804927912511' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1468392804927912511'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1468392804927912511'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/09/crystal-clear.html' title='Crystal clear'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/Sp4qGS7sL7I/AAAAAAAAAIw/GP2c2UT7bcY/s72-c/tiara1.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1490800598973397757</id><published>2009-07-29T10:26:00.000-07:00</published><updated>2009-07-29T10:37:55.984-07:00</updated><title type='text'>Shoot your employees and get away with it</title><summary type='text'>Errrrr... someone sent me this and suggested I blog about it. The thing is I have no idea what to say.  It's a clip of TASER testing its wares on its employees. Its hideous. But there's a tiny part of me wondering what you do to get your employees so engaged that they're willing to let you paralyze them?And hang on a minute, how an earth did this get past their legal team... and their HR </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1490800598973397757/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1490800598973397757' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1490800598973397757'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1490800598973397757'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/07/shoot-your-employees-and-get-away-with.html' title='Shoot your employees and get away with it'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2709229846445509525</id><published>2009-07-20T08:33:00.000-07:00</published><updated>2009-07-20T10:02:10.801-07:00</updated><title type='text'>Closed loop communications</title><summary type='text'>Oh dear, oh dear. It would appear that I haven't blogged since April and it's now nearly the end of July. I think that counts as procrastination don't you?So then, a quick post (when procrastinating my advice is to do something, start small, get back in the swing), on a theme which is showing up as a problem for a few of my clients at the moment: Closing the loop on a conversation, or rather, not</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2709229846445509525/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2709229846445509525' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2709229846445509525'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2709229846445509525'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/07/closed-loop-communications.html' title='Closed loop communications'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/SmSiifSqfCI/AAAAAAAAAIc/5eENNTT7Rww/s72-c/crop-circle.jpg' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-4402863082428602680</id><published>2009-04-15T05:07:00.000-07:00</published><updated>2009-04-15T06:04:59.181-07:00</updated><title type='text'>Getting it Right - ?What If! Innovation</title><summary type='text'>A couple of weeks ago I went to see ?What If! The Innovation Company. I’ve been a fan of their work ever since I was lucky enough to benefit from their creativity training back in 2001 – training which inspired me to launch a new career. So when Alexander Kjerulf, author of, ‘Happy Hour is 9 to 5’ suggested them as a candidate for the Getting it Right series, I didn’t need too much persuading.?</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/4402863082428602680/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=4402863082428602680' title='3 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/4402863082428602680'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/4402863082428602680'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/04/getting-it-right-what-if-innovation.html' title='Getting it Right - ?What If! Innovation'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SeXSNSTA34I/AAAAAAAAAIM/QB6BQ4n0tgQ/s72-c/logo.gif' height='72' width='72'/><thr:total>3</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1490893962265086386</id><published>2009-03-04T01:37:00.000-08:00</published><updated>2009-03-04T01:54:43.503-08:00</updated><title type='text'>The Factory in the Garden</title><summary type='text'>Goodness, apparently the Cadbury Brothers understood the importance of work/life balance and an enjoyable working environment way back in 1879! Just found this lovely little post on Cadbury's new blog about their journey to fairtrade certification."The Cadbury brothers didn’t want their staff to resign themselves to living in the slums of the city, so instead, they bought a plot of land miles </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1490893962265086386/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1490893962265086386' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1490893962265086386'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1490893962265086386'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/03/factory-in-garden.html' title='The Factory in the Garden'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/Sa5P0LJ7IeI/AAAAAAAAAH8/1TAbtEL8Cro/s72-c/bourncadburys.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-3154032759796002985</id><published>2009-03-03T06:38:00.000-08:00</published><updated>2009-03-03T07:29:58.726-08:00</updated><title type='text'>Girl's Guide to Employment</title><summary type='text'>Just come across this brilliant advice on employment for women, written in the 1916 Girl Scouts manual - How Girls Can Help Their Country.This really made me smile at how things change. The list of possible jobs for a woman are probably all seemed quite progressive at the time, and the advice that one should choose a career and stick to it was sound. Both now are of course happily outdated. </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/3154032759796002985/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=3154032759796002985' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3154032759796002985'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3154032759796002985'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/03/girls-guide-to-employment.html' title='Girl&apos;s Guide to Employment'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/Sa1ICNaf05I/AAAAAAAAAHU/zIVJgB3xSIE/s72-c/employment.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1725886108254550310</id><published>2009-02-17T09:44:00.000-08:00</published><updated>2009-02-17T09:56:27.867-08:00</updated><title type='text'>Happiness at Work - Podcast</title><summary type='text'>I've just listened to this fantastic podcast by Alexander Kjerulf and I think you should too. The man just talks good sense!http://is.gd/gywpMy favourite quotes:"Two things make us happy at work, results and relationships.""Focus on your employees, so your employees can focus on your clients"."In bad economic times, when the markets are tough you need the best from your people".Yes, yes, yes! </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1725886108254550310/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1725886108254550310' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1725886108254550310'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1725886108254550310'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/02/happiness-at-work-podcast.html' title='Happiness at Work - Podcast'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SZr50iqqu4I/AAAAAAAAAHM/Qg9D6u3SLk4/s72-c/minipod_thumbnail.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7766215594611454714</id><published>2009-02-09T08:38:00.000-08:00</published><updated>2009-02-10T13:30:52.585-08:00</updated><title type='text'>Engaging Freelancers</title><summary type='text'>Just recently a couple of people have asked me for my thoughts on engaging freelance employees. I'm not surprised they're asking. As our economy relies more and more on flexible resources, so the way we work with our freelancers becomes more important.The thing about freelancers is that many of them are very good at what they do, otherwise they wouldn't be able to do it for very long. Dodgy </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7766215594611454714/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7766215594611454714' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7766215594611454714'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7766215594611454714'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/02/engaging-freelancers.html' title='Engaging Freelancers'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SZHvVcoo-GI/AAAAAAAAAHE/aPAV-rw5ANg/s72-c/littlesthobogirlst-maybetomorrow_2_107574_brown-yellow-print_m.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-5477702744779136728</id><published>2009-02-03T03:40:00.000-08:00</published><updated>2009-02-03T04:57:29.115-08:00</updated><title type='text'>Lipstick and Heels at the Bank</title><summary type='text'>Oh dear. Oh dear, dear, dear. You've all heard about this right? The Bank of England 'sent' their female folk to a "Dress for Success" seminar. Then someone leaked the memo reminding all the girls how to look appropriately lady-like but not dress like prostitutes. Here are some of the gems:“Look professional, not fashionable; be careful with perfume; always wear a heel of some sort (maximum 2 </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/5477702744779136728/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=5477702744779136728' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5477702744779136728'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5477702744779136728'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/02/lipstick-and-heels-at-bank.html' title='Lipstick and Heels at the Bank'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/SYg-gl2XsrI/AAAAAAAAAG8/PfP2_cLmQzg/s72-c/lipstick.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7320192859879410813</id><published>2009-01-26T06:12:00.000-08:00</published><updated>2009-01-26T06:17:40.973-08:00</updated><title type='text'>In praise of project managers</title><summary type='text'>A new day - I’m not frightened,Though the budget has tightenedAnd the client is grating my nerves.Black coffee and toastWill prepare me for mostOf today’s little sidesteps and swerves.First job, email readingOh God, hear me pleadingHow can there be 32?Left at ten, now it’s eightI ALWAYS work lateDo you get this many too?OK, now what’s next?To-do list I guess,My favourite part of the day!So neatly</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7320192859879410813/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7320192859879410813' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7320192859879410813'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7320192859879410813'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/01/in-praise-of-project-managers.html' title='In praise of project managers'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-6706153244456123621</id><published>2009-01-13T03:37:00.000-08:00</published><updated>2009-01-13T09:34:32.125-08:00</updated><title type='text'>Dangerous Engagement</title><summary type='text'>Last week, French Justice Minister, Rachida Dati returned to work 5 days after the birth of her child by caesaerean section. Ouch! Lea Simpson - Feeling the Fear - sent me a note to ask, "is there such a thing as being dangerously engaged in your job?". Good question. I would say the answer was a big fat yes. And further that when an employee becomes over-engaged, obsessed, the benefit to </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/6706153244456123621/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=6706153244456123621' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6706153244456123621'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6706153244456123621'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/01/dangerous-engagement.html' title='Dangerous Engagement'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SWyZkIj08fI/AAAAAAAAAGk/xgtGtM0Jkio/s72-c/Frances-justice-minister--005.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7144392886776172354</id><published>2009-01-09T05:01:00.000-08:00</published><updated>2009-01-09T05:59:25.964-08:00</updated><title type='text'>Note from my boss - by Alexander Kjerulf</title><summary type='text'>After my last post on the subject of fresh starts in 2009, I stumbled across this article by the brilliant Alexander Kjerulf. For all you leadership types the post is entitled "Note from my boss". It fashions itself as a letter of intent from a boss to a new employee stating the employer's commitment to the employee, and what they would like in return.Interestingly if you read the comments, </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7144392886776172354/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7144392886776172354' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7144392886776172354'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7144392886776172354'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/01/after-my-last-post-on-subject-of-fresh.html' title='Note from my boss - by Alexander Kjerulf'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SWdW8c6uX3I/AAAAAAAAAGU/R_Yz1mFXej8/s72-c/air_mail.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1193700568512306355</id><published>2009-01-06T06:49:00.000-08:00</published><updated>2009-01-06T09:06:07.751-08:00</updated><title type='text'>Ten great tips for employee engagement in 2009</title><summary type='text'>Woohoo! Its 2009! I am genuinely excited about the opportunity for businesses in the UK this year. Economically times have been hard and they may get harder, but now is the time to up your game. The companies who take this chance to excel will come out the other side of this recession head and shoulders above the competition. With that in mind, here are 10 great ideas to create energy and </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1193700568512306355/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1193700568512306355' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1193700568512306355'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1193700568512306355'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2009/01/ten-great-tips-for-employee-engagement.html' title='Ten great tips for employee engagement in 2009'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/SWOOpxVdM-I/AAAAAAAAAGM/vMUZwWbLKTw/s72-c/free.gif' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7274868873186685979</id><published>2008-12-03T09:31:00.000-08:00</published><updated>2008-12-05T03:35:03.635-08:00</updated><title type='text'>Good habits at Addiction</title><summary type='text'>Ok lovely blog readers, first of all, an apology: I'm very sorry that there were no posts, at all, for the whole of November. I'm also very touched that you've all kept checking in in that time, just in case! I was busy working on a change project on behalf of one of the energy companies. It was all consuming but great fun, and quite heartening to see how seriously the big energy companies are </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7274868873186685979/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7274868873186685979' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7274868873186685979'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7274868873186685979'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/12/ok-lovely-blog-readers-first-of-all.html' title='Good habits at Addiction'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/STenwsAxsfI/AAAAAAAAAE4/9mUJUtECsIs/s72-c/employee-of-the-month-sm.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2206853887222231896</id><published>2008-10-09T06:37:00.000-07:00</published><updated>2008-10-10T04:29:18.480-07:00</updated><title type='text'>Getting it Right: Beaverbrooks the Jewellers</title><summary type='text'>Perhaps surprisingly, the next employee engagement guru to have the spot light shone in his general direction is Phil Jepson, HR Director at Beaverbrooks the Jewellers. I say it’s a surprise; it won’t be to any of you that keep up with the UK and European best employer lists. You’ll know that Beaverbrooks have been in the top ten of both the FT and the Times lists for the past 4 years now. </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2206853887222231896/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2206853887222231896' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2206853887222231896'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2206853887222231896'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/10/getting-it-right-beaverbrooks-jewellers.html' title='Getting it Right: Beaverbrooks the Jewellers'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SO4KOmJADiI/AAAAAAAAAEg/OE75mVj9zwE/s72-c/beaverbrooks.gif' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2945354110151229190</id><published>2008-09-26T09:46:00.000-07:00</published><updated>2008-09-27T01:37:05.345-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='web 2.0'/><category scheme='http://www.blogger.com/atom/ns#' term='don tapscott'/><category scheme='http://www.blogger.com/atom/ns#' term='organisational development'/><category scheme='http://www.blogger.com/atom/ns#' term='twitter'/><title type='text'>The wonderful world of web 2.0</title><summary type='text'>Last week I was mostly to be found in Vienna at SIBOS; a huge convention for the great and good (as far as we know) of the banking and financial services world. As you can imagine, it was a very interesting week to be there, with the melt downs of various financial institutions happening on a daily basis. But this light hearted post isn't about that.The key note speaker of the closing plenary was</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2945354110151229190/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2945354110151229190' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2945354110151229190'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2945354110151229190'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/09/last-week-i-was-mostly-to-be-found-in.html' title='The wonderful world of web 2.0'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/SN3s5q-SDYI/AAAAAAAAAEQ/ZhnMQRXcizg/s72-c/twitter.bmp' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2709158742647719914</id><published>2008-09-25T05:23:00.000-07:00</published><updated>2008-09-25T07:18:21.694-07:00</updated><title type='text'>BNI Hogarth - a great find</title><summary type='text'> When I first started out on my own, I thought that I would have to be competitive, fight tooth and nail for every good thing, watch my back and be secretive. Obviously I didn't think any of this out loud in case people thought I was mad, but deep down I thought being a business woman would mean developing a tougher husk. Well as it turns out this was the first thing I was wrong about, although </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2709158742647719914/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2709158742647719914' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2709158742647719914'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2709158742647719914'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/09/bni-hogarth-great-find.html' title='BNI Hogarth - a great find'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SNuK-nxvd9I/AAAAAAAAAEI/ABU80-1T89U/s72-c/BNI.bmp' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7379230552126476287</id><published>2008-09-04T07:14:00.001-07:00</published><updated>2008-09-04T09:07:27.160-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='Everyone has a story'/><title type='text'>Everyone has a story</title><summary type='text'>As some of you may know, I'm in the process of launching a new engagement consultancy called One Magnolia and I'm hugely excited about it! At the heart of this new business are two beliefs:1. You can't achieve business objectives, long term, without employee engagement. 2. Employee engagement happens one person at a time - everyone has a story, and that story is key to their motivation in life.I </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7379230552126476287/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7379230552126476287' title='5 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7379230552126476287'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7379230552126476287'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/09/everyone-has-story.html' title='Everyone has a story'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><thr:total>5</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-5141747386470715538</id><published>2008-09-02T04:18:00.000-07:00</published><updated>2008-09-04T09:12:06.378-07:00</updated><title type='text'>Are you there boss? Its me...</title><summary type='text'>Following an ICM poll of 1000 people, the Church of England have discovered (among other things) that around 1/3rd of people are anticipating a very busy time at work coming up. As many as 1 in 8 also said they were "dreading" their return to work after the traditionally quiet summer period. In response the church commisioned this prayer-ad to calm commuters as they read The Metro on their way to</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/5141747386470715538/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=5141747386470715538' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5141747386470715538'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5141747386470715538'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/09/are-you-their-boss-its-me.html' title='Are you there boss? Its me...'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SL0tRoHt67I/AAAAAAAAADg/CzWc9RKawgk/s72-c/CofE+prayer.bmp' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-6148218216674327798</id><published>2008-08-21T17:20:00.000-07:00</published><updated>2008-08-21T09:43:10.176-07:00</updated><title type='text'>Serendipity</title><summary type='text'>There is a movement coming over from America called ROWE (Results Only Work Environment). There's plenty of good stuff to it, however its basic premise is that 'face time' for face time's sake is pointless. I understand the sentiment, but actually I don't agree.How many times have you been at work and met someone in the corridor, jogging your memory and reminding you that you needed to ask them </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/6148218216674327798/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=6148218216674327798' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6148218216674327798'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6148218216674327798'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/08/serendipity.html' title='Serendipity'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SK2OD5I8XKI/AAAAAAAAADY/yMsXRcwyaTg/s72-c/rainbow.bmp' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-5494338362802447081</id><published>2008-08-13T00:55:00.000-07:00</published><updated>2008-08-15T02:03:50.266-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='top employers'/><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='recruitment'/><category scheme='http://www.blogger.com/atom/ns#' term='incentives'/><category scheme='http://www.blogger.com/atom/ns#' term='Pret A Manger'/><category scheme='http://www.blogger.com/atom/ns#' term='brand'/><title type='text'>Getting it Right: Pret A Manger</title><summary type='text'>If the key to success in property investment is, ‘location, location, location’, then Pret would tell us the key to a happy and productive work force is, ‘recruitment, recruitment, recruitment’.Head of Communications, Jay Chapman, is passionate about employee engagement and is frequently asked for the key to Pret’s success. She tells me she’d love to have a scary sounding formula to impress </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/5494338362802447081/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=5494338362802447081' title='13 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5494338362802447081'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5494338362802447081'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/08/getting-it-right-pret-manger.html' title='Getting it Right: Pret A Manger'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/SKKqiYNd4QI/AAAAAAAAADQ/8AMb1vZ1Vto/s72-c/pret_logo_gif.gif' height='72' width='72'/><thr:total>13</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-3834159800457531065</id><published>2008-08-09T03:29:00.001-07:00</published><updated>2008-08-09T06:30:43.635-07:00</updated><title type='text'>Getting it Right</title><summary type='text'> A while ago I was doing a presentation on the effectiveness of employee engagement, and looking for the latest statistics to back it up. There have been a great number of studies done by reputable companies, and I found plenty of numbers that prove employee engagement is worth doing. The thing is, I also found them unutterably dull! I firmly believe that while statistics can sound impressive </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/3834159800457531065/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=3834159800457531065' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3834159800457531065'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3834159800457531065'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/08/getting-it-right.html' title='Getting it Right'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/SJ2bI99vlPI/AAAAAAAAADA/0iUr8O69e3g/s72-c/Coming-soon.jpg' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-3076614148271970067</id><published>2008-07-03T05:33:00.000-07:00</published><updated>2008-07-03T06:13:57.876-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='statistics'/><category scheme='http://www.blogger.com/atom/ns#' term='art'/><category scheme='http://www.blogger.com/atom/ns#' term='clever things'/><title type='text'>Improved statistics</title><summary type='text'>Running the Numbers...I found this on the brilliant blog of my friend Dave.I normally have a heart-felt aversion to the use of statistics. It just seems a bit lazy and let's face it, whatever your point is, you'll probably be able to find a statistic somewhere that proves it. However this work by Chris Jordan, marrying numbers and art, suddenly makes the whole thing much more persuasive. Thanks </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/3076614148271970067/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=3076614148271970067' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3076614148271970067'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/3076614148271970067'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/07/running-numbers.html' title='Improved statistics'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://bp3.blogger.com/_7HmVPDLQnrk/SGzPW3w-C2I/AAAAAAAAAC4/0akRbacp_rk/s72-c/alphabet.bmp' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-966731909449035678</id><published>2008-06-30T08:11:00.000-07:00</published><updated>2008-06-30T09:07:19.413-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='restaurant'/><category scheme='http://www.blogger.com/atom/ns#' term='bad service'/><category scheme='http://www.blogger.com/atom/ns#' term='Beach Blanket Babylon'/><title type='text'>Beach Blanket Babylon</title><summary type='text'>On Friday myself and Lea, practised what she preaches in a tour of all the independent shops in the whole of East London (or at least that's how it felt). We were looking for a particular outfit, and when we finally found it, celebration with a glass of champagne was the only way to go.So we headed to the very beautiful Beach Blanket Babylon in Shoreditch. Having arrived and settled ourselves </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/966731909449035678/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=966731909449035678' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/966731909449035678'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/966731909449035678'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/06/on-friday-myself-and-lea-practised-what.html' title='Beach Blanket Babylon'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SGkCz7gS_kI/AAAAAAAAACo/w8IEhSB5CfU/s72-c/BBBShoreditch_150.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-2872387985315832301</id><published>2008-06-15T23:52:00.000-07:00</published><updated>2008-08-13T03:00:57.264-07:00</updated><title type='text'>Bacon sandwiches are not the answer</title><summary type='text'> There is a company I know who give their employees bacon sandwiches on pay day morning and cold beers on a Friday afternoon. They even hand out ice creams when its hot. I suspect they consider themselves to be active exponents of employee engagement, but I'm not so sure about that. If this same company is also investing in a really strong communications programme, has an excellent recruitment </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/2872387985315832301/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=2872387985315832301' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2872387985315832301'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/2872387985315832301'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/06/bacon-sandwiches-are-not-answer.html' title='Bacon sandwiches are not the answer'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SFZBtjpajqI/AAAAAAAAACg/bWOShYdp9Fo/s72-c/bacon_sandwich.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7807420506406838820</id><published>2008-05-02T00:32:00.000-07:00</published><updated>2008-05-06T01:59:47.352-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><category scheme='http://www.blogger.com/atom/ns#' term='Abercrombie and Fitch'/><category scheme='http://www.blogger.com/atom/ns#' term='living the brand'/><title type='text'>Living the brand at Abercrombie &amp; Fitch</title><summary type='text'>This weekend I went to the new Abercrombie &amp; Fitch store in London, for the first time. I know, I know everyone else has already been there and done that, but may I now please join you all in your astonishment? Its amazing, surreal, wrong and oh so right.For those of you that haven't made the pilgrimage yet, Abercrombie &amp; Fitch - Savile Row, is a shop second and a brand experience first. No wait,</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7807420506406838820/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7807420506406838820' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7807420506406838820'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7807420506406838820'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/05/living-brand-at-abercrombie-fitch.html' title='Living the brand at Abercrombie &amp; Fitch'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_7HmVPDLQnrk/SCAdKDfje_I/AAAAAAAAACQ/xZGDesMZCyw/s72-c/aandf.jpg' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-6168437734827029884</id><published>2008-04-29T01:03:00.000-07:00</published><updated>2008-04-30T09:21:20.678-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='promotion'/><category scheme='http://www.blogger.com/atom/ns#' term='happy managers'/><category scheme='http://www.blogger.com/atom/ns#' term='happy employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Success in management'/><title type='text'>Bedtime stories about the world of work - Chapter 1: The Rise and Fall of Gerald the Programmer</title><summary type='text'>Once upon a time there was a lovely chap called Gerald. Gerald was a senior software developer and a very happy one at that. He had lots of friends and a nice wife. None of them actually understood what he did at work, but he seemed happy and they were pleased for him. His wife was particularly proud of him, as more and more often his work was recognised as being the best there was. He was the go</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/6168437734827029884/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=6168437734827029884' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6168437734827029884'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/6168437734827029884'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/04/bedtime-stories-about-world-of-work.html' title='Bedtime stories about the world of work - Chapter 1: The Rise and Fall of Gerald the Programmer'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/SBibLzfje7I/AAAAAAAAABw/GjcDACHn8Do/s72-c/boss_cartoon.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-815404191727329495</id><published>2008-04-08T04:12:00.000-07:00</published><updated>2008-04-08T04:37:56.352-07:00</updated><title type='text'>A room with a view</title><summary type='text'>Being one of an experiential bent, it has been my long held opinion that a key factor in how happy and productive your employees are, is the environment in which they work. Or put another way: people like working in funky offices.I was planning to write therefore, about how an inspiring environment can help you with:creativity in the work placemotivationtalent attraction and retentiona strong </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/815404191727329495/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=815404191727329495' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/815404191727329495'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/815404191727329495'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/04/being-one-of-experiential-bent-it-has.html' title='A room with a view'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/R_tY07532dI/AAAAAAAAABo/p5W7JZ2FRrw/s72-c/what_if_offices_2.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-5432538083661698997</id><published>2008-04-07T07:43:00.000-07:00</published><updated>2008-04-07T08:14:45.878-07:00</updated><title type='text'>Terminal 5: In the line of fire</title><summary type='text'>I travelled back from Budapest through T5 yesterday and it wasn't a pleasant exercise. Aesthetically it is well designed, nice and quiet, and passport control is huge and well staffed so we were through in moments. Unfortunately that's where the good experience ended.Against the backdrop of last weeks disaster, (and having been forced at the last minute to fly out of Gatwick to our destination), </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/5432538083661698997/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=5432538083661698997' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5432538083661698997'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/5432538083661698997'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/04/i-travelled-back-from-budapest-through.html' title='Terminal 5: In the line of fire'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/R_o3gL532bI/AAAAAAAAABY/E-XGkBHt_Kw/s72-c/_44526976_t5queues_ap_226b.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7393235089286769026</id><published>2008-03-31T12:06:00.000-07:00</published><updated>2008-04-16T05:44:25.744-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='tesco'/><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><title type='text'>Every Little Helps?</title><summary type='text'>A friend of mine yesterday challenged me to find something good about Tesco's employee engagement policy. She (Lea, of the Unchained Guide) is fiercly anti-monopolies and as such not a fan of Tesco, however she wondered what someone who hadn't already formed strong opinions on the subject might think. Find Lea's original blog on the subject here. And my reply below.I've never worked for Tesco, so</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7393235089286769026/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7393235089286769026' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7393235089286769026'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7393235089286769026'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/03/every-little-helps.html' title='Every Little Helps?'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/R_E6ub532ZI/AAAAAAAAABI/O5im3xW_HBQ/s72-c/images.jpg' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-1316937791608682912</id><published>2008-03-22T03:04:00.000-07:00</published><updated>2008-03-29T11:55:01.690-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='consumers'/><category scheme='http://www.blogger.com/atom/ns#' term='starbucks'/><category scheme='http://www.blogger.com/atom/ns#' term='employee engagement'/><title type='text'>Starbucks do it again</title><summary type='text'>When it comes to talking about employee engagement you really can't do it for very long before you mention Starbucks. Its like trying to eat a doughnut without brushing the sugar off your mouth - not possible.I went to the Starbucks website this morning, trying to find out about the termination of their HR outsourcing contract with Convergys - I thought I might find it at the back end of the site</summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/1316937791608682912/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=1316937791608682912' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1316937791608682912'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/1316937791608682912'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/03/starbucks-do-it-again.html' title='Starbucks do it again'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_7HmVPDLQnrk/R-TmH7532YI/AAAAAAAAABA/Y8RT0NS04lU/s72-c/Starbucks%2520logo.jpg' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-7438738273281052821</id><published>2008-03-13T09:57:00.000-07:00</published><updated>2008-03-13T10:15:47.751-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='values'/><category scheme='http://www.blogger.com/atom/ns#' term='brand'/><category scheme='http://www.blogger.com/atom/ns#' term='internal comms'/><title type='text'>Thanks... but no thanks</title><summary type='text'>A friend of mine is just starting an incredibly successful business (to be). Finding her on the net, one eager young thing sent in a CV on spec, along with a lovely covering letter saying how much she admired the site. She sounded great - but the business isn't ready to start hiring.As soon as that thank-you-but-no-thank-you letter gets sent, this girl will turn from prospective employee back </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/7438738273281052821/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=7438738273281052821' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7438738273281052821'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/7438738273281052821'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/03/thanks-but-no-thanks.html' title='Thanks... but no thanks'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_7HmVPDLQnrk/R9lhNj96UNI/AAAAAAAAAA0/i21HhWtr4ws/s72-c/22576207.jpg' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-4948449506975250733.post-8148548809067294336</id><published>2008-03-06T00:10:00.001-08:00</published><updated>2008-03-29T11:54:22.969-07:00</updated><title type='text'>A matter of opinion</title><summary type='text'>Ooooh... my first post on my new blog. What shall I say? Where shall I start? After all, who am I to spout my opinions?Sure, I do internal comms for Jack. And I know about employee engagement. And I know ALL about translating employer brands into brand experiences for internal audiences. And I have pretty clear views on what works and what doesn't.I also know though, that usually opinions aren't </summary><link rel='replies' type='application/atom+xml' href='http://www-theinsider.blogspot.com/feeds/8148548809067294336/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=4948449506975250733&amp;postID=8148548809067294336' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8148548809067294336'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4948449506975250733/posts/default/8148548809067294336'/><link rel='alternate' type='text/html' href='http://www-theinsider.blogspot.com/2008/03/matter-of-opinion.html' title='A matter of opinion'/><author><name>Sam</name><uri>http://www.blogger.com/profile/01761809987845366316</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_7HmVPDLQnrk/TNlCH_bXB4I/AAAAAAAAAMc/to9mDmb94yE/S220/sam.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_7HmVPDLQnrk/R8-yej5PWnI/AAAAAAAAAAU/ARhCVMjLsR4/s72-c/soapbox.jpg' height='72' width='72'/><thr:total>1</thr:total></entry></feed>
